TIMELESS BEAUTY.
Premium Anti-Tarnish Jewellery
Korean Style | Handmade | Kundan-Polki
Welcome to STREE - RATNA, your destination for premium fashion jewellery designed to celebrate elegance, confidence, and everyday beauty. We believe that jewellery is more than just an accessory—it is a way to express your unique style and personality.
STREE - RATNA was created with a vision to offer premium fashion jewellery that combines elegant designs, quality craftsmanship, and affordable prices. Our goal is to make stylish jewellery accessible to everyone without compromising on quality or design.
We offer a carefully curated collection of premium fashion jewellery, including:
Our jewellery is perfect for daily wear, office wear, parties, festivals, weddings, and special occasions.
Our mission is to provide high-quality fashion jewellery that combines elegance, comfort, and affordability while delivering an exceptional shopping experience to every customer.
Our vision is to become one of India's most trusted online fashion jewellery brands by offering premium products, excellent customer service, and a secure shopping experience.
Every jewellery piece is carefully selected to ensure excellent quality, beautiful finishing, and stylish designs. We focus on delivering products that offer both elegance and value.
Customer satisfaction is at the heart of everything we do. From secure ordering and careful packaging to reliable delivery and responsive support, we strive to make every shopping experience smooth and enjoyable.
We are committed to bringing you the latest jewellery collections, trusted quality, secure shopping, and excellent customer service. Every order is handled with care because your satisfaction is our priority.
Thank you for choosing STREE - RATNA.
We are honored to be a part of your special moments and look forward to helping you shine with beautiful jewellery for every occasion.
Thank you for visiting STREE - RATNA.
We're always happy to assist you. Whether you have questions about our products, orders, shipping, payments, returns, or exchanges, our customer support team is here to provide quick and reliable assistance.
Your satisfaction is our top priority, and we are committed to making your shopping experience smooth, secure, and enjoyable.
STREE - RATNA
+91 9930006499
+91 9137831763
For general enquiries, order assistance, or customer support:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We strive to respond to all enquiries as quickly as possible.
Our support team can assist you with:
We aim to respond to all customer enquiries within 24 business hours. During weekends, public holidays, or high-demand periods, response times may be slightly longer.
At STREE - RATNA, we value every customer and are committed to providing prompt, professional, and friendly support. Our goal is to ensure that every shopping experience is smooth, secure, and satisfying.
Thank you for choosing STREE - RATNA.
We appreciate your trust in us and look forward to serving you with premium fashion jewellery and exceptional customer service. If you have any questions, we're always here to help.
Here you'll find answers to the most common questions about orders, payments, shipping, returns, exchanges, and jewellery care. If you need additional assistance, our customer support team is always happy to help.
Browse our collection and choose your favorite product.
Select the desired quantity and click "Add to Cart" or "Buy Now."
Enter your shipping details, choose your preferred payment method, and complete your order.
Once your order is successfully placed, you will receive an order confirmation via Email or SMS.
No. You can place an order as a guest if guest checkout is available.
However, creating an account allows you to easily track orders, manage addresses, save your wishlist, and enjoy a faster checkout experience.
We accept:
All online payments are processed through secure payment gateways.
Yes.
Cash on Delivery is available for selected PIN codes across India.
Availability will be shown during checkout before placing your order.
Orders are usually processed within 1–2 Business Days.
Estimated delivery time is 3–7 Business Days depending on your location.
Delivery may take slightly longer for remote locations or during festivals.
Once your order has been dispatched, you will receive your tracking details via Email or SMS.
You can use the tracking number provided to monitor your shipment until it is delivered.
Customers can request a return within 48 hours of receiving their order if they receive a damaged, defective, incorrect product, or experience a genuine product-related issue.
Returned products must be unused, unworn, and in their original packaging.
Exchange requests can be submitted within 48 hours after delivery.
Once your request is approved and the returned product passes inspection, we will process the exchange subject to product availability.
After your returned product has been received and successfully inspected, approved refunds will be processed within 5–7 Business Days.
Refunds will be credited to the original payment method used while placing the order.
If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery.
Our team will review your request and arrange a replacement, exchange, or refund according to our policy.
To keep your jewellery looking beautiful:
Yes.
We make every effort to display product images as accurately as possible.
However, slight differences in color may occur due to lighting conditions or individual screen settings.
Yes.
You will receive the same product shown on the website.
Minor variations in color or finish may occur due to photography lighting and screen resolution.
Orders can be cancelled before they are dispatched.
Once an order has been shipped, cancellation may not be possible.
Please contact our customer support team as soon as possible if you wish to cancel your order.
Customer Care:
+91 9930006499
+91 9137831763
Customer Support Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Please feel free to contact our customer support team. We'll be happy to assist you.
At STREE - RATNA, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
We may collect the following information:
We use your information to:
All online payments are processed through secure and trusted payment gateways.
STREE - RATNA does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our website.
Your payment information is encrypted and securely handled by certified payment service providers.
Our website may use cookies to improve your browsing experience.
Cookies help us:
You can disable cookies anytime through your browser settings.
We may use trusted third-party service providers for:
These providers only receive the information necessary to perform their services and are required to protect your information.
We implement appropriate technical and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although no online system is completely secure, we continuously work to maintain a safe shopping environment.
You have the right to:
We retain your information only for as long as necessary to process orders, comply with legal obligations, resolve disputes, and provide customer support.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with immediate effect.
We encourage customers to review this page periodically.
If you have any questions regarding this Privacy Policy, please contact us.
Business Name:
STREE - RATNA
Customer Care:
+91 9930006499
+91 9137831763
Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Protecting your privacy and personal information is one of our highest priorities, and we are committed to providing a secure and trustworthy shopping experience for every customer.
Welcome to STREE - RATNA.
These Terms & Conditions govern your access to and use of our website, products, and services. By using this website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.
By accessing this website, you agree to use it only for lawful purposes.
You must not misuse the website, attempt unauthorized access, interfere with website functionality, upload malicious software, or engage in fraudulent activities.
We reserve the right to suspend or terminate access for users who violate these Terms & Conditions.
We strive to display accurate product descriptions, images, specifications, and pricing.
Minor differences in color, finish, or appearance may occur due to photography lighting, monitor settings, or device displays.
Product availability is subject to stock availability.
All prices displayed on our website are listed in Indian Rupees (INR).
Prices may change without prior notice.
In the event of pricing errors, STREE - RATNA reserves the right to cancel or refuse any order placed at the incorrect price.
All orders are subject to verification and acceptance.
After placing an order, you will receive an order confirmation. Receiving an order confirmation does not guarantee acceptance of the order.
STREE - RATNA reserves the right to cancel or refuse any order due to stock unavailability, payment issues, pricing errors, or suspected fraudulent activity.
Once your payment is successfully completed and your order is verified, you will receive an Order Confirmation via Email or SMS.
Please review your order details carefully and contact us immediately if any corrections are required.
Customers may request order cancellation before the order has been dispatched.
Once an order has been shipped, cancellation requests may not be accepted.
Approved cancellations will be processed according to our Cancellation and Refund Policy.
Customers are responsible for providing accurate billing information, shipping address, contact details, and payment information while placing an order.
Incorrect information may result in delays or unsuccessful deliveries.
All website content including logos, product images, graphics, designs, text, icons, banners, and branding elements are the intellectual property of STREE - RATNA.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
STREE - RATNA shell not be held responsible for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall be limited to the value of the purchased product where applicable under law.
Our website may contain links to third-party websites for payment processing or other services.
We are not responsible for the privacy practices, content, or services provided by third-party websites.
Your personal information is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to our collection and use of information as described in our Privacy Policy.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.
STREE - RATNA reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Any updates will become effective immediately upon publication on this page.
Customers are encouraged to review this page periodically.
If you have any questions regarding these Terms & Conditions, please contact us.
Business Name:
STREE - RATNA
Customer Care:
+91 9930006499
+91 9137831763
Customer Support Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We appreciate your trust and look forward to providing you with a secure, reliable, and enjoyable shopping experience.
At STREE - RATNA, we are committed to delivering your orders safely, securely, and as quickly as possible.
This Shipping & Delivery Policy explains our order processing, shipping, dispatch, and delivery procedures to help you understand what to expect after placing an order.
Estimated Delivery Time:
Delivery times are estimates and may vary depending on your location and courier services.
After successfully placing your order, you will receive an Order Confirmation via Email or SMS containing your order details.
Please review your order details carefully and contact us immediately if any corrections are required.
Once your order is processed, it will be securely packed and handed over to one of our trusted courier partners for delivery.
You will receive a shipping confirmation along with tracking details after your order has been dispatched.
We proudly deliver across India.
Shipping availability depends on the serviceability of your delivery PIN code.
Once your order is dispatched, tracking details will be shared via Email or SMS.
You can use the tracking number to monitor the status of your shipment until delivery.
We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.
Courier partners may vary depending on your delivery location.
Our courier partner will make delivery attempts as per their standard delivery process.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or any other issue, the shipment may be returned to us.
Customers are responsible for providing accurate shipping information while placing an order.
Incorrect or incomplete addresses may cause delays, failed deliveries, or additional shipping charges.
Although we strive to deliver every order on time, delays may occur due to:
We appreciate your patience in such situations.
If you receive a package that appears damaged or tampered with, please do not accept the delivery if possible.
Contact our Customer Support immediately with photographs of the package so we can assist you promptly.
If your shipment is lost in transit, please contact our Customer Support Team.
We will coordinate with the courier partner and provide the appropriate resolution based on the investigation.
Shipping charges, if applicable, will be displayed during checkout before payment.
Any promotional free shipping offers will be clearly mentioned on the website.
For any shipping or delivery-related queries, please contact us.
Business Name:
STREE - RATNA
Customer Care:
+91 9930006499
+91 9137831763
Customer Support Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We are committed to providing safe packaging, reliable shipping, and timely delivery to ensure a smooth and satisfying shopping experience for every customer across India.
At STREE - RATNA, customer satisfaction is our priority.
If you receive a damaged, defective, incorrect product, or experience a genuine product-related issue, we are here to help.
Please read our Return & Refund Policy carefully before requesting a return or refund.
Customers can request a return within 48 hours (2 days) after receiving the product.
Returns are accepted only if:
To qualify for a return:
Returns will not be accepted for:
To request a return:
All return requests are reviewed by our support team.
Returns are approved only after verifying the issue and ensuring the request meets our Return Policy.
STREE - RATNA reserves the right to accept or reject any return request that does not meet our policy requirements.
Once the returned product is received, it will be inspected by our quality team.
Refunds or replacements will only be processed after successful inspection and approval.
After the returned product passes inspection and your return is approved, your refund will be initiated.
Refunds will be processed using the original payment method used while placing the order.
Approved refunds are usually processed within 5–7 Business Days.
The actual credit time may vary depending on your bank or payment service provider.
Shipping charges are non-refundable unless the return is due to our mistake, such as:
If your order is cancelled before dispatch, eligible refunds will be processed according to our Cancellation Policy.
Orders cancelled after dispatch may not qualify for a refund.
Customers are responsible for providing accurate return information and securely packing the product for return shipment.
Any damage caused during return transit due to improper packaging may affect refund eligibility.
If you have any questions regarding our Return & Refund Policy, please contact us.
Business Name:
STREE - RATNA
Customer Care:
+91 9930006499
+91 9137831763
Customer Support Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We are committed to providing premium fashion jewellery and a fair, transparent, and customer-friendly return and refund process. Your trust and satisfaction remain our highest priorities.
At STREE - RATNA, we are committed to providing premium-quality fashion jewellery and ensuring customer satisfaction.
If you receive a damaged, defective, incorrect product, or experience a genuine product-related issue, you may request an exchange according to the terms outlined below.
Please read this Exchange Policy carefully before submitting an exchange request.
Customers can request an exchange within 48 hours (2 days) after receiving their order.
Exchange requests will only be accepted if:
To qualify for an exchange:
Exchange requests will not be accepted for:
To request an exchange:
Every exchange request is carefully reviewed by our support team.
Exchange requests will only be approved after verifying the issue and ensuring that the request meets our Exchange Policy.
STREE - RATNA reserves the right to approve or reject any exchange request that does not satisfy the policy requirements.
After receiving the returned product, our Quality Inspection Team will inspect it to verify its condition.
Once the inspection is successfully completed and approved, the exchange process will begin.
All exchanges are subject to product availability.
If the requested product is unavailable, customers may choose:
Exchange shipping arrangements will be communicated by our Customer Support team after approval.
Customers should carefully pack the returned product to avoid damage during transit.
Customers are responsible for providing accurate information during the exchange process and securely packing the product for return shipment.
If you have any questions regarding our Exchange Policy, please contact us.
Business Name:
STREE - RATNA
Customer Care:
+91 9930006499
+91 9137831763
Customer Support Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We are dedicated to making your shopping experience smooth, secure, and satisfying.
At STREE - RATNA, we are committed to providing a safe, secure, and seamless payment experience for every customer.
All transactions made on our website are processed through trusted and secure payment gateways to ensure the highest level of security.
By placing an order on our website, you agree to the terms outlined in this Payment Policy.
We currently accept the following payment methods:
The available payment methods may vary depending on your order.
All online payments are processed through secure and trusted payment gateways.
Your payment information is encrypted during transmission to ensure maximum security.
STREE - RATNA does not store your Debit Card, Credit Card, UPI PIN, CVV, OTP, or Internet Banking credentials on our website.
Once your payment is successfully completed, you will receive an Order Confirmation via Email or SMS.
If you do not receive confirmation within a reasonable time, please contact our Customer Support Team.
If your payment fails but the amount is deducted from your account, please wait for your bank or payment provider to process the transaction.
In most cases, failed transactions are automatically reversed within the time specified by your bank or payment provider.
If the issue persists, please contact your bank first, and then contact our Customer Support Team if further assistance is required.
Cash on Delivery (COD) is available on all eligible orders.
To confirm a Cash on Delivery (COD) order, customers are required to pay a ₹49 advance payment during checkout.
A COD order will be confirmed only after the ₹49 advance payment has been successfully received. The remaining order amount will be collected at the time of delivery.
The ₹49 advance payment is charged to confirm the order and cover order processing and logistics costs. Therefore, it is non-refundable if the customer cancels the order, refuses to accept the delivery, provides an incorrect address, or the order is returned due to customer-related reasons.
If STREE - RATNA is unable to process or dispatch the order due to reasons on our side, the ₹49 advance payment will be refunded to the original payment method.
STREE RATNA reserves the right to modify, suspend, or discontinue the Cash on Delivery (COD) service at any time without prior notice.
All product prices displayed on the website are listed in Indian Rupees (INR).
Applicable taxes and shipping charges (if any) will be calculated and displayed during checkout before payment.
For security purposes, certain orders may require additional payment verification.
If verification cannot be completed successfully, STREE - RATNA reserves the right to cancel the order and issue a refund where applicable.
Approved refunds will be processed according to our Return & Refund Policy.
Refunds for prepaid orders will be credited to the original payment method used while placing the order.
Refund processing typically takes 5–7 Business Days after approval, although actual credit times may vary depending on your bank or payment provider.
STREE - RATNA reserves the right to cancel or reject any order suspected of fraudulent activity, unauthorized transactions, misuse of payment methods, or violation of our Terms & Conditions.
Additional verification may be requested before processing certain orders.
Customers are responsible for providing accurate payment information while placing an order.
Please ensure sufficient account balance and verify your payment details before completing your transaction.
If you have any questions regarding our Payment Policy, please contact us.
Business Name:
STREE - RATNA
Customer Care:
+91 9930006499
+91 9137831763
Customer Support Email:
streeratnaofficial@gmail.com
streeratnacare@gmail.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We are committed to providing a secure, transparent, and reliable payment experience. Your trust is important to us, and we continuously strive to ensure that every transaction is safe, smooth, and protected.
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